FAQ



Do you consign vintage guitars on your site?

Yes. We have the simplest consignment model in Australia for vintage collectors. An upfront fee of $300 is charged to put a guitar on the website and sell it. That covers all aspects of the upfront work required to get the guitar onto our website.

A trailing commission of 5% is applied after sale. We may need to inspect the guitar to validate that it is 100% genuine and to photograph it. After photography, the guitar is returned to the customer to store and maintain until sold. We have validation, inspection and valuation service providers in Sydney, Melbourne, Brisbane and Perth.

Will my vintage guitar go up in value?

Impossible to predict. One opinion expressed to us from collectors is that “as the collectible vintage pieces become more difficult to source, one might expect price increases on certain pieces, especially those with low production numbers”.

Can I come and look at the vintage guitar collection?

Generally, no, sometimes, yes. Due to the nature of the vintage guitar collection, the pieces are held in secure storage. We act as the hands, eyes and ears for our customers to fully describe the instrument prior to purchase. We can organise an independent detailed inspection during the purchase process to demonstrate the originality of the piece as described. No one has ever cancelled a deal after inspecting any of our vintage pieces during this process.

Where are your vintage guitars located?

The primary collection is located in secure storage in Perth. We have consigned collections together with valuation, inspection and storage capacity now in Melbourne, Sydney, Adelaide, Brisbane and Toowoomba.

Do you offer returns and refunds?

Yes. Customers have 48 hours after delivery to return instruments and amplifiers in their original packaging back to us for a refund if there is an issue discovered not described with the instrument.

Have customers ever returned a vintage piece?

Not one. After selling over 160 vintage pieces, no customer has ever asked to return a piece.

Do you buy back vintage instruments?

Yes. On occasion, we offer customers a buyback guarantee after 12 months depending on the piece.

Has a customer ever enacted the buyback guarantee?

When I ring customers after 12 months to see if they want to sell their vintage piece back under the buyback guarantee. They have consistently said “No thanks, love the piece!”.

Has anyone ever purchased a vintage guitar after telling you they need to get approval from their significant other?

No.

Where did you buy the guitars?

The majority of the guitars were imported from private vintage collectors in the US, Japan and Europe.

Can I pay a guitar off over time?

Yes. Layby of instruments involves a minimum 50% deposit with up to 90 days following to pay the remainder. After 90 days, if the instrument is not purchased outright as per the layby agreement, a default fee of 10% of the value of the product sale price as written in the invoice is retained and the remainder of all monies received is returned to the purchaser.

Do you charge GST?

Sales within Australia of our own stock include GST. Exports of instruments outside of Australia are exclusive of GST. Consigned guitars are exclusive of GST.